Run Right Couriers provides courier, cargo, logistics, transportation, cash collection, and parcel delivery services within applicable service areas.
- All shipments are accepted subject to verification.
- Run Right Couriers reserves the right to refuse any shipment without assigning reason.
- Delivery timelines are estimates and may vary due to operational, weather, security, or force majeure conditions.
Customers must ensure that:
- Correct consignee name, address, and contact number are provided
- Parcel is packed securely
- Shipment contents are lawful and permissible
Run Right Couriers may inspect parcels where required for safety or legal compliance.
The following items are strictly prohibited:
- Illegal drugs or narcotics
- Explosives or flammable material
- Weapons and ammunition
- Currency without declared approval
- Perishable hazardous items
- Counterfeit goods
- Restricted government-controlled products
If prohibited items are found, shipment may be reported to relevant authorities.
Run Right Couriers collects personal information through lawful and fair means for service execution.
Information Collected
- Full Name
- Address
- CNIC Number / CNIC Copy
- NTN
- Email Address
- Phone Number
- Business Information
- Mailing Address
Sensitive Information
Run Right Couriers does not collect sensitive personal information unless legally required.
Customer information is securely managed:
- Protected against unauthorized access
- Staff trained for confidentiality
- Data retained for 90 days unless required longer
- Deleted after purpose completion
Information may be shared only for operational purposes:
- Delivery partners
- Support services
- Claims processing
- Service improvements
Shared information may include:
- Name
- Address
- Phone Number
- Email
- Customer ID
- Delivery is attempted at provided address
- Receiver signature, OTP, or confirmation may be required
- Failed delivery may result in return shipment charges
- Customer is responsible for address accuracy
For COD shipments:
- Amount collected from consignee is remitted as per agreed cycle
- Company may deduct service charges
- Disputes must be reported within 7 days
Run Right Couriers maximum liability is:
PKR 100 per shipment OR actual declared product value, whichever is lower
Company is not liable for:
- Delay caused by weather, strikes, government restrictions
- Fragile items without special declaration
- Incorrect shipment details provided by sender
Claims must be submitted within:
7 working days from delivery date
Required documents:
- Booking receipt
- Invoice
- Product value proof
- Claim application
Late claims may not be entertained.
Undelivered shipments may be returned due to:
- Incorrect address
- Receiver unavailable
- Refusal by consignee
Return charges may apply.
Run Right Couriers systems may use cookies for digital services.
Users may disable cookies, but some features may not function properly.
Information may only be disclosed:
- By law
- Court order
- Customer consent
- Emergency protection purposes
- Regulatory requirements
Commercially reasonable digital security measures are applied.
Absolute security cannot be guaranteed.
Run Right Couriers is not liable for service interruption caused by:
- Natural disasters
- Political unrest
- Government restrictions
- Strikes
- Transport accidents
All disputes shall be governed under laws of Pakistan.
